Privacy Policy
Effective Date: 16 February 2026
1. Who We Are
Rowan Vintage is a boutique store based in Llangollen, United Kingdom. It is owned and operated by Kim Hargreaves (Registered UK Sole Trader). We are committed to protecting the personal data of our customers and website visitors. Our website address is: https://rowanvintage.com.
2. Information We Collect
Personal Information: Name, email address, shipping address, and phone number provided when you place an order.
Technical Data: IP address, browser type, and browsing behavior collected through cookies and tracking technologies.
3. How We Use Your Information
To process and fulfill your orders, including shipping and delivery.
To provide customer support and respond to inquiries within 24 hours.
To improve website functionality and ensure a secure shopping experience.
Marketing & Advertising: To provide relevant advertisements via Google Ads and social media based on your interactions with our site.
4. Legal Basis (UK GDPR)
In compliance with the UK GDPR, we process your data under:
Contractual Necessity: To deliver the products you purchase.
Legitimate Interest: To improve our services and protect our website from fraud.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We only share data with:
Service Providers: Shipping carriers (Royal Mail, Evri, DPD) and secure payment processors.
Advertising Partners: We share limited data with Google to measure ad performance and provide a better user experience.
6. Cookies & Tracking
We use cookies to enhance your experience, remember cart items, and analyze traffic. This includes Google Analytics and Google Ads tracking pixels. You can manage your cookie preferences through your browser settings.
7. Data Security
We implement robust security measures, including SSL encryption, to protect your data. All payment information is handled through secure, PCI-compliant payment gateways. We never store your full credit card details.
8. Your Rights
Under UK data protection laws, you have the right to access, update, or delete your personal information. To exercise these rights, please contact us at support@rowanvintage.com.
9. Contact Information
For any privacy-related questions, please contact our Data Controller:
Name: Kim Hargreaves
Email: support@rowanvintage.com
Phone: +44 7961 855 306
Address: Yr Hen Efail, Castle St, Dee Ln, Llangollen LL20 8PN, United Kingdom