Privacy Policy
1. Who We Are
Rowan Vintage is a boutique store based in Llangollen, United Kingdom. We are committed to protecting the personal data of our customers and website visitors. Our website address is: https://rowanvintage.com.
2. Information We Collect
- We collect personal information such as your name, email address, shipping address, and phone number when you place an order.
- We collect technical data, including your IP address and browsing behavior, through cookies.
3. How We Use Your Information
- To process and fulfill your orders, including shipping and delivery.
- To provide customer support and respond to your inquiries within 24 hours.
- To improve our website functionality and ensure a secure shopping experience.
4. Legal Basis (GDPR)
As we operate in the United Kingdom, we process your data under the legal basis of “Contractual Necessity” (to deliver your order) and “Legitimate Interest” (to improve our services) in compliance with the UK GDPR.
5. Sharing Your Information
- We do not sell, rent, or trade your personal information to third parties.
- We only share necessary data with trusted service providers, such as shipping carriers (to deliver your package) and secure payment processors.
6. Cookies
- Our website uses cookies to enhance your experience, remember your cart items, and analyze site traffic.
- You can choose to disable cookies through your browser settings.
7. Your Rights
- Under UK data protection laws, you have the right to access, update, or delete your personal information at any time.
- To exercise these rights, please contact us at support@rowanvintage.com.
8. Security
- We implement robust security measures, including SSL encryption, to protect your data during transmission.
- Your payment information is handled through secure, PCI-compliant payment gateways.
9. Contact Us
- Email: support@rowanvintage.com
- Phone:
- Address: Yr Hen Efail, Castle St, Dee Ln, Llangollen LL20 8PN, United Kingdom