Payment Policy
At Rowan Vintage, we are committed to providing a secure and transparent payment experience. Below you will find details about our accepted payment methods, currency, and security measures.
1. Accepted Payment Methods
We exclusively use Stripe to process all payments securely. Through Stripe, we accept the following payment methods:
Credit/Debit Cards: Visa, MasterCard, American Express, Maestro, and other major cards.
Digital Wallets: Apple Pay and Google Pay (if enabled on your device).
Note: We do not accept cash on delivery, cheques, or bank transfers.
2. Currency and Taxes
Currency: All prices listed on our website are in Great British Pounds (£ GBP).
VAT: All product prices are inclusive of VAT. There are no hidden tax charges at checkout for our UK customers.
Shipping Fees: As noted in our Shipping Policy, a flat rate of £4.95 applies to orders under £50.
3. Secure Transactions & Data Privacy
Your financial safety is our top priority. Our boutique is owned and operated by Kim Hargreaves, who ensures our payment systems meet the highest security standards:
Encryption: Your payment data is encrypted using industry-standard SSL technology.
Compliance: We are fully PCI-DSS Compliant.
Storage: Your sensitive card information is processed by Stripe and is never stored on our boutique’s servers.
4. Billing Disputes & Payment Issues
If your card is declined, please ensure your billing address matches the information on file with your bank. If an order is canceled, any pending authorizations will be released within 3–5 business days depending on your bank’s policies.
5. Contact Information
For any payment-related inquiries, please contact our boutique:
Email: support@rowanvintage.com
Phone: +44 7961 855 306
Address: Yr Hen Efail, Castle St, Dee Ln, Llangollen LL20 8PN, United Kingdom